CareCloud Community

Connect, Engage, Empower

Enhance patient engagement with secure communication and collaboration tools, fostering seamless interaction between patients and healthcare providers.

Increase Patient Engagement, Boost Productivity

CareCloud Community is a comprehensive suite of patient engagement and social tools designed to facilitate secure communication and collaboration between you, your practice, and your patients. Engage patients anytime, anywhere through a mobile patient portal, enhancing their experience while reducing administrative burdens for your practice

Engage Your Patients

Secure Patient Portal

Empower patients with secure access to your practice through a convenient patient portal. They can easily stay connected, request appointments, access clinical records, and even pay bills online—all in one place.

More Connected Care

Social Collaboration Tools

From front-desk staff to physicians, every team member can use Community’s online chat to collaborate in real-time. Share updates on upcoming appointments, retrieve lab results instantly, and schedule follow-up visits—all within a single platform to keep your practice running smoothly.

Grow Your Practice

Patient Acquisition Tools

Community’s website integration feature streamlines new patient registration, allowing easy sign-ups directly from your practice’s website. Health systems can also private-label the patient portal, enhancing community branding and recognition.

Easily Manage Patient Communication

Community Manager

Community Manager empowers your practice to intelligently engage key patient populations. Effortlessly query specific groups and send targeted invitations, driving patient portal adoption and enhancing overall patient engagement and experience.

Frequently asked questions

What is CareCloud Community?

CareCloud Community is a suite of patient engagement and collaboration tools that provide a secure way for patients, providers, and staff to communicate, manage appointments, access records, and streamline workflows.

How does CareCloud Community improve patient engagement?

It enables secure messaging, appointment scheduling, access to medical records, online bill payments, and targeted patient outreach, all through an easy-to-use mobile patient portal.

Can CareCloud Community be integrated with my existing system?

Yes, CareCloud Community seamlessly integrates with leading clinical systems, including Raintree, ensuring flexibility for your practice.

How can patients use the portal?

Patients can securely log in to request appointments, view medical records, pay bills, and communicate with providers—all from their mobile device or desktop.

Does CareCloud Community offer real-time chat?

Yes, the online chat function allows front-desk staff, physicians, and other team members to communicate and collaborate instantly.

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