Delivering Patient Experience Excellence

This is the third in a series examining how medical groups are appealing to patients as consumers. The first post introduced the concept of patient experience management (PXM), an emerging category that represents the sum of all experiences a


Aiming for Incentives Under APMs

The Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) has set in motion a new approach to reimbursement, with year two of the program just about to begin. As established under MACRA, there are two reimbursement paths available to