Relatient, #1 KLAS rated for Patient Outreach, is a mobile-first messaging platform for practices, hospitals, and health systems, utilizing appointment and clinical data to deliver automated messages between patients and care providers. Relatient enables telehealth and the digital front door with proven, patient-centric engagement solutions.
- Automated Appointment Reminders Reduce no-shows with unlimited voice, email, and text and deliver medical appointment reminders, missed appointment rescheduling, recalls, no-show re-engagement, and more.
- Broadcast Demand Messaging Save time updating patient groups on-demand with text, email, and/or voice.
- Messenger Chat & Secure Messaging Send and receive texts with patients instantly using 2-way Messenger Chat, or add-on Secure Messaging to safely share PHI in a HIPAA-Compliant, 2-way message.
- Patient Surveys & Reputation Management Get more 5-star reviews and patient feedback to improve your medical practice and its online reputation.
- eRegistration & Check-In A mobile-first registration and check-in solution for patient intake. Paper is out, mobile is in.
- Patient Self-Scheduling & Wait-list Empower patients and staff with 24/7 scheduling to enable patient access and fill last-minute cancellations with automatic messaging.
- Health Campaigns Promote patient adherence, target gaps-in-care, reduce readmission, and improve revenue with automated campaigns.
- Patient Balance Messaging & MDpay® Payments Collect more patient balances faster in the office, on the web, or via patients’ mobile devices with auto drafts, posted payments to appointments, and patient cards on file. Add text message balance reminders to save on statement costs and reduce time in AR.