COMPLETE REVENUE CYCLE MANAGEMENT

You focus on your patients.
We focus on your payments.
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THE #1 CLOUD-BASED RCM SOLUTION

Modern Tools, Expert Team

CareCloud Concierge is a complete revenue cycle management solution that allows you to shift the heavy lifting around getting paid, so you can focus more on patients and worry less about collections. Modern RCM software and real-time analytics combine with our specialized back-office team to help your practice improve profitability, eliminate administrative burdens, and adapt better to industry change.

RCM EXPERTS

Specialized billing, remittance & collection experts optimize your payment cycle

Personalized Advice

Personalized support and strategic advice from a highly engaged account manager

FULLY INTEGRATED

Seamless integration with CareCloud Central PM, Charts EHR and Breeze PXM

INTELLIGENT BILLING

CollectiveIQ, our advanced library of 180m+ automated billing rules delivers over 97% composite resolution rate

ADVANCED ANALYTICS

Tap into our powerful analytics and reporting suite to make better decisions, quicker

LOCAL SUPPORT

US-based support team for
prompt and helpful answers on
everyday questions

INCREASE PROFITABILITY

Increase collections by 7% or more and reduce staffing costs with our specialized back-office team handling critical parts of your revenue cycle – from claims submission to A/R followups. With CollectiveIQ, our powerful built-in billing rules solution with over 180m rules, you minimize denials and get paid faster.

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REDUCE ADMINISTRATIVE BURDEN

Boost practice productivity and enjoy the peace of mind that comes from having an expert 
RCM team working on your behalf. Our team relieves your practice of major administrative burdens (e.g., working denials, posting payments, and issuing patient statements) to give you more time for patients and reduce your days in A/R on average by 33%. And with our dedication to chasing every balance above $5, you won’t lose out on revenue because of a high balance threshold.

Let CareCloud’s Team Handle

CLAIM SUBMISSION

Whether electronic or paper, we get your claims to payers promptly

PAYMENT POSTING

We take on the painstaking process of posting paper remittances

PAYER FOLLOW-UP

We handle the re-work for denials and follow up on claims without responses

PATIENT BILLING

We print and mail out patient statements on your organization’s behalf

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ENTER CHARGES

We can review charges, enter Superbill charges, and code Operative Reports

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CLAIM ERRORS

We fix any errors on claims wherever possible so you collect the full amount due

ADAPT TO INDUSTRY CHANGE

Dedicated account managers provide you with expert advice to navigate through the rapidly changing healthcare landscape with minimal disruption. Our flexible business model lets you grow the way you want, while our cloud-based software lets you stay ahead of industry changes like MACRA or ICD-10.

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SOFTWARE TO MAKE YOUR DAY EASIER

Integrated EHR, Practice Management & Patient Experience

Concierge customers get full access to CareCloud’s easy-to-use EHR, practice management, and patient experience
software in order to help streamline your day. Our PM system accelerates your revenue cycle and cash flow with intuitive medical billing software featuring powerful, built-in billing rules. Expedite clinical encounters with the fastest EHR on the market that includes a user-friendly patient portal for better engagement. Take your practice to the next level of efficiency with Breeze, modernizing the entire patient lifecycle and boosting patient collections.

BUSINESS INSIGHT WITH ADVANCED ANALYTICS

Answers On Demand

CareCloud Advanced Analytics gives you deeper visibility into your organization than ever before,
so you can closely monitor performance and make data-driven decisions to improve it. With hundreds of insightful metrics—financial, operational, and clinical—at your fingertips and an intuitive, drag-and-drop tool for constructing customized analyses, you’ll get answers to your questions fast — so you can act fast.

BUSINESS PROCESS OPTIMIZATION

Track. Measure. Manage.

Concierge gives you visibility into every stage of your revenue cycle — from the critical tasks before patients come in to the collections tasks long after they check out. The result? More transparency into your organization and the ability to spot issues faster, so you can take immediate action to optimize business processes.

Seeing is Believing. Request a Product Demo.