Complete Revenue Cycle Management

You focus on your patients. We focus on your payments.
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Your All-In-One Revenue Cycle Solution

Modern Tools, Expert Team

CareCloud Concierge is a complete revenue cycle management solution that allows you to shift the heavy lifting around getting paid, so you can focus more on patients and worry less about collections. Modern RCM software and real-time analytics combine with our specialized back-office team to help your practice improve profitability, eliminate administrative burdens, and adapt better to industry change.

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Your Partner For Success

Designated Client Manager

Your designated Concierge Client Manager serves as your practice’s strategic RCM advisor, providing personalized assistance and advice to help you understand your practice’s performance — and identify where to focus to improve profitability. In addition to possessing a deep understanding of your practice’s revenue cycle, your Client Manager serves as your single point of contact at CareCloud, so you always know who to call to get answers to your system, strategic and even ICD-10 related questions.

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Meet Your Team of Experts

Specialized Billing & Collections Staff

Increase revenue, offload arduous administrative tasks and be ready for ICD-10 by transferring key RCM functions to CareCloud’s highly trained team of medical billing and collections experts. From submitting claims to patient billing, you’ll do less work and get paid more.

Let CareCloud’s Team Handle:

Claim Submission

Whether electronic or paper, we get your claims to payers promptly

Payment Posting

We take on the painstaking process of posting paper remittances

Payer Follow-up

We handle the re-work for denials and follow up on claims without responses

Patient Billing

We print and mail out patient statements on your organization’s behalf

Software to Make Your Day Easier

Integrated EHR and Practice Management

Concierge customers get full access to CareCloud’s easy-to-use EHR and practice management software in order to help streamline your day. Our PM system accelerates your revenue cycle and cash flow with intuitive medical billing software featuring powerful, built-in billing rules. Expedite clinical encounters with the fastest EHR on the market that includes a user-friendly patient portal for better engagement. The power of the cloud gives you access to your practice on any computer or mobile device.

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Track. Measure. Manage.

Business Process Optimization

Concierge gives you visibility into every stage of your revenue cycle — from the critical tasks before patients come in to the collections tasks long after they check out. The result? More transparency into your organization and the ability to spot issues faster, so you can take immediate action to optimize business processes.

With real-time, deep insight delivered by CareCloud — including powerful financial apps and robust analytics capabilities — you’re never in the dark about your business, whether you oversee one office or multiple entities. What’s more, you get access to all of your data without the worries of storing and securing it — we handle all of that for you.

The Power of the Collective

Millions of Integrated Billing Rules

Concierge features CollectiveIQ, a collection of millions of automated billing rules embedded in the CareCloud platform, to help you get claims right the first time. It flags issues before a claim leaves your office, so you can improve collections and cash flow, reduce administrative costs, and minimize ICD-10 disruption.

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Answers On Demand

Business Insight with Advanced Analytics

CareCloud Advanced Analytics gives you deeper visibility into your organization than ever before, so you can closely monitor performance and make data-driven decisions to improve it. With hundreds of insightful metrics—financial, operational, and clinical—at your fingertips and an intuitive, drag-and-drop tool for constructing customized analyses, you’ll get answers to your questions fast — so you can act fast.

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Seeing is Believing. Request a Product Demo.