3 Frequently Asked Questions about CareCloud

In our recent webinar, we demonstrated CareCloud Complete, our fully integrated EHR and practice management software platform, and we received a lot of great questions. It got us thinking: We should answer some of the questions your colleagues ask most frequently on our blog.

So here goes. Our FAQs include:

Q#1: How does your pricing work?

Pay for what you need with our transparent, per-provider pricing plans. Our “software as a service” (a.k.a. SaaS) options work like a monthly subscription. You can purchase our Central practice management software, our Charts EHR software, or Complete (both). Our Concierge revenue cycle pricing works as a percentage of practice collections.

Q#2: How does your Concierge service work?

When you sign up for Concierge, our complete revenue cycle management (RCM) solution, we take over many essential, time-consuming tasks. We post payments, work denials and can even mail out your patient billing statements. Concierge combines our software with the services of our expert, back-office RCM team. Also, your practice benefits from the personalized support and expertise of a designated client manager.

Q#3: What are the system requirements?

While the system requirements can get pretty technical, most people want to know if they can use the device and browser they like the most. Here are some of the basics:

* Desktops: processors should be Intel or AMD 3.0 GHz Dual Core or better. You’ll need at least 4 GB of RAM, 8 GB of RAM is recommended, especially for larger medical groups.
* Browsers: Internet Explorer 8 is a minimum requirement. The latest release of Chrome, Firefox or Safari is recommended.
* Mobile: CareCloud Companion, our mobile app, runs on an iPad, iPhone (typically an iPhone 4 or later) or iPod touch. For a Windows tablet, the minimum desktop requirements apply.

If you missed the webinar, you can see a CareCloud demo video yourself. Then use the comment section below to let us know if you have any questions.

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