Patient engagement is the new “it” term and if your practice is like others, you are taking a close look at what you can do to make the patient experience so great that it has patients raving about your practice on Yelp and Facebook and sending family and friends your way.
KLAS Research’s latest report rates CareCloud as a top cloud-based provider of RCM services for primarily small ambulatory clinics. With an overall score of 83.4, CareCloud rated among cloud-based providers of RCM services for the ambulatory market in the KLAS 2017 “Ambulatory Revenue Cycle Management Services” report.
By JC Gallegos MSHIMS, BSN, RN
As a product manager at CareCloud, my job is to listen. I listen to clients, identify their needs, and bring different perspectives together to build something new. So, when my team was invited to rethink our electronic health record (EHR) system for ophthalmology, we did just that. We listened for approximately 300 hours between calls, on-site clinic visits, text messages, and emails with top ophthalmology medical groups. We approached our product development process as a collaborative effort between our designers, developers, QA team, and the front-line clinicians, including physicians, mid-levels, front-desk staff, billers, technicians, and practice executives. What we heard, learned and experienced on this year-long journey is useful as the health technology sector continues to improve the functionality and usability of EHR systems.
By Paula Richmond
CareCloud Vice President of Client Operations
Our mission at CareCloud is to help sophisticated high-performance medical practices grow, not just survive. We believe innovative healthcare leaders and physicians are defining the future of independent medical groups in the U.S. — connecting outstanding, modern care in their communities. To grow as a medical practice, you need a technology company that is a true partner in your success.
By Sarah Hughes, CareCloud Product Manager. Join Sarah at The LAB Miami on Thursday, January 24th for the Product Council series to learn valuable lessons and insights from experienced product owners as they dive deep into the challenge, success and failure of product design. This is an open examination of how to execute an idea, exchange product stories, network, and learn valuable lessons from seasoned product veterans.
I consider myself to have a pretty unique background. When I’m asked what I do for a living and respond with, “I’m a product manager at a healthcare software company,” I receive some pretty interesting looks.
Twas the night before MACRA,
when all through the towns
Not a practice preparing, apathy knew no bounds;
Resolve was hung up by the, “We who don’t care,”
In hopes that more delays, soon would be there.
Today, CareCloud proudly announced an oversubscribed Series C funding round of $31.5 million. This striking show of support came from new investors PNC, First Data, and Blue Cloud Ventures as well as our prior investors, including Norwest Venture Partners, Intel Capital, Tenaya Capital and Adams Street Partners and a debt financing agreement with Wellington Financial.
Seven years ago, we started CareCloud with a vision to modernize health technology for physicians and patients. Today, our health technology platform is delivering on the promise of cloud technology — connecting fragmented clinical and financial data and making that information actionable through beautifully designed tools for both physicians and patients.
Do you see your practice staff spending too much time working around your outdated practice management system?
Are you lacking the efficiencies of online appointment scheduling?
Could you do a better job engaging your patients in their own care?
If you answered ‘yes’ to one or more of these, it might be time to modernize your medical group practice management system.
Sounds great, but what’s it really like to make the move to the cloud and its modern tools? Find out from someone who’s been there and done that. Register for our practice modernization webinar on November 10th and learn from Matt Nachreiner, Practice Administrator for Sanova Dermatology in Austin, Texas.
It’s no small occasion when medical group leaders from around the world converge for the annual Medical Group Management Association conference. This year’s #MGMA2015 in Nashville looks to be no exception.
With so much to see, learn and experience over four days, we’ve compiled a list of highlights to help you plan where you’ll want to be in advance. In other words, don’t just get carried along by the crowd of more than 5,600 medical practice administrators, medical group leaders and healthcare executives.
Choose Your Keynote Presentations
MGMA offers three this year:
“Better and Faster: the Proven Path to Unstoppable Ideas” – CEO of TrendHunter.com Jeremy Gutsche offers tactics to help people manage change, adapt to chaos and innovate faster. Sunday October 11/3:00 – 4:30 PM
“From Cowboys to Pit Crews” — Harvard School of Public Health Professor Atul Gawande, MD, helps healthcare organizations boost teamwork, use data to identify success and failure and overcome a culture of resistance. Monday October 12/8:00 – 9:30 AM
“The Radical Leap — Extreme Leadership: Your Radical Leap Forward at Work and Beyond” — Founder of The Extreme Leadership Institute Steve Farber coaches on how to use fear to your advantage and how the LEAP framework to improve an organization and an individual. Tuesday October 13/3:30 – 5:00 PM
Who doesn’t like a good story – especially one where you can learn from the success of a colleague?
The 15-provider CORE Orthopaedic Medical Center in Southern California was struggling with its local billing service in late 2013. Mired in cumbersome workflows, weak analytics and less-than-optimal financial results, they decided to take action.
CORE’s Practice Administrator searched for a true revenue cycle partner, transitioned her medical group to the cloud, and saw some great financial outcomes as a result.
How did the practice do it? Read the Case Study to learn how, and to learn tips to take your own medical group a more financially secure, efficient place.