There are numerous health care companies offering feature-rich EMR software to medical practices of all sizes. We evaluated these companies and their products to find out which features are essential.


An EMR allows practices to manage their patients’ information, specifically medical history and appointments. The EMR should have the ability to organize charts, adjust appointment scheduling, review billing details and share patient information with other providers. This reduces the number of manual errors, makes database organization simpler and streamlines medical professionals’ productivity.

Electronic records management also ensures reliable backup copies of crucial information. Digitized documents can easily be copied or reproduced. It is also easier for a practice to control access to sensitive information in a way that can’t be done with a manual paper filing system. The health care industry involves lots of paperwork, so having a searchable database of current and historical documents saves time and money on archiving, leading to increased efficiency and overall productivity.


Within the EMR, providers need a reliable method to proceed with their treatment plans. Electronic prescribing capability is essential to managing a practice where staff fill prescriptions. The EMR should allow providers to send orders directly, including any notes tailored to patients’ treatment plans. This also helps prevent errors due to illegible handwriting and provides an accessible record for both physicians and pharmacists to reference. Electronic prescribing speeds up the prescription process since medical history can be pulled quickly.

Unlike a handwritten prescription, an electronic prescription lets physicians track whether or not it was filled. This easy verification step helps them ensure patients are sticking to their treatment plan or stop patients from inappropriately fulfilling orders for controlled substances.


The health care industry has strict compliance standards, and the penalties can be harsh if they’re not met. An EMR should track a practice’s operations to help medical professionals collect and share data in a HIPAA-compliant manner. An EMR simplifies compliance tracking by meeting other certifications such as Meaningful Use and ONC-ATCB. They should also update as these certifications and other regulations change.

Technology makes much more patient information readily available. Health care providers have to prove it’s being used productively, in accordance with Meaningful Use requirements. An EMR should help practices qualify for this and other certifications by bolstering value-based treatment through patient-centric care coordination, health outcome reporting and rigorous security measures for patient-related information.


A quality EMR should contain an easy-to-use self-service or patient portal. Patients need a centralized place where they can schedule appointments, connect with their provider, view test results and pay their medical bills. The EMR should have cross-platform functionality so both patients and their providers can access the portal on the go.

An EMR’s patient portal benefits physicians in many ways as well. Instead of having staff answer calls or perform data entry tasks, customers do the work of scheduling appointments, which frees staff up to perform other duties. Automating repeated tasks streamlines the practice’s workflow, and the EMR can operate 24 hours a day, reducing overhead costs and allowing more time to be allocated to seeing patients.




CareCloud-EHR-Software Logo
CareCloud offers technology-driven EHR solutions for both small and large medical practices, helping them increase productivity and profitability. Its features include:

  • Advanced revenue cycle management (RCM 2.0)
  • Real-time analytics and reporting
  • Built-in templates and clinical documentation tools
  • Patient billing, records and scheduling
  • Admissions and discharge management

CareCloud leverages cloud technology to integrate electronic health records with practice management, a setup that ensures patient records, charts and other data are retained. The software suite has a range of tools to support communication between doctors and their patients. Additionally, CareCloud provides comprehensive training through live online sessions, webinars and web documentation.

The service has a monthly cost of $279 per provider, which is among the most financially friendly plans in the industry. Doctors can also schedule a free demo to try out in their practice.

>More features at CareCloud

Pros & Cons of CareCloud EMR Software
CareCloud boasts a modern, intuitive interface with features such as drag-and-drop scheduling and the CareCloud Command Center, a helpful dashboard that displays key metrics. Compared to other EMR services,

>Drag-and-drop scheduling
>CareCloud Command Center
>Consistent monthly pricing
>No voice-recognition functionality

What Customers Are Saying
CareCloud has earned a number of positive reviews from its users. One user reports, “My experience has been very positive from ease of use to cost. I compare it to my first EHR which I will not name. We were able to get started with minimal training and the providers input has helped get changes made for the better.”


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