Apr 19, 2016

Written by Neil Versel

Early-stage telehealth company Chiron Health is trying to differentiate itself from competitors by integrating its video visits platform into physician practice management and scheduling systems. The latest partner for Austin, Texas-based Chiron is electronic health records vendor Greenway Health.

Officially, Greenway, of Carrolton, Georgia, approved a Chiron-developed integration app for inclusion in the Greenway Marketplace, an app store of sorts for Greenway customers to shop for add-ons to their health IT systems. That means practices now can schedule video visits without leaving the practice management system.

“It streamlines registration and allows checking for eligibility,” explained Charlie Kolb, co-founder and vice president of business development of Chiron Health. This will allow physician practices to pull up patient demographic data and verify insurance coverage for video consultations right in the Greenway system, as they do for any other patient visit.

“It’s important to plug into existing workflows,” Kolb said. “There’s no behavior change necessary there.”

According to Kolb, Chiron becomes the first telemedicine company to offer an app in the Greenway Marketplace. Greenway is Chiron’s third such integration, following similar deals with athenahealth last September and CareCloud just two weeks ago. Kolb said Chiron has signed contracts with Kareo and Allscripts Healthcare Solutions, and work on those integrations is underway.

Kolb reported immediate interest in the add-ons with the previous two vendors. “When we first launched with [athenahealth], there was just a ton of pent-up demand,” he said. It was similar with CareCloud, a company that Kolb said attracts “very forward-thinking, very modern” practices as customers.

Chiron Health is trying to be forward-thinking as well. In February, the company announced a telemedicine-specific insurance rules engine and began offering its customers a reimbursement guarantee.

Chiron Health claims that both are industry firsts.

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