CareCloud Blog

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What’s it like to grow with the cloud? With more and more successful medical groups leaving their office-based servers behind, we sought some answers.

We asked CareCloud clients to share their stories during a panel at the recent Healthcare Information and Management Systems Society annual conference (#HIMSS15).

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Joe Sawyer, CareCloud’s VP of Marketing, moderates a panel with CareCloud clients Gray Jernigan (left) and Kathy Charpentier at HIMSS15.


They say major benefits of cloud medical software include:

* Ease of use
* Greater staff satisfaction
* An ability to expand business quickly

“Having an easy-to-use system helps with employee retention. Staff may get frustrated and leave if software makes it hard to do their jobs,” said Kathy Charpentier, Director of Allergy & Immunology Associates of New England in Springfield, Mass.

Geared for Growth

For medical practices looking to grow, CareCloud makes it easier to add new providers and locations. Allergy & Immunology Associates took advantage of these cloud capabilities when they launched their new practice and later expanded locations. The cloud platform even allowed them to coordinate the launch of new software at three locations in one week.

Georgia Podiatry in Atlanta used CareCloud software and services to expand from one provider in one location to eight providers (a total 30 employees) at four locations over three years, says Managing Director Gray Jernigan.

Information, Not Just Data

Cloud software and services can also provide great insights into practice performance. CareCloud offers both powerful practice analytics and transparency. Ms. Jernigan said she worked with billing services in the past that did not give share key practice performance metrics, but now she has easy access to that information.

“The key reasons we chose CareCloud were for the ease of use, great customer service, and transparency,” Ms. Charpentier said.Happy customers photo

Both multiple provider, multiple location medical groups are CareCloud Concierge clients. Learn more about how Concierge customers like these gain the advantages of both cloud software and revenue cycle management services.