Today, the excellent service CareCloud provides to a Miami-area medical practice was the subject of a full-length article in the Miami Herald’s Business Monday section.
Calling CareCloud “Healthcare’s helper,” reporter Joseph A. Mann Jr. highlighted how CareCloud’s web-based platform is efficiently managing the administrative workflow and billing tasks of Nephrology Associates of South Florida P.A.
The article touched on all of CareCloud’s software products for practice management, as well as its soon-to-be-launched electronic health record, but mostly spotlighted Nephrology Associates’ use of CareCloud Concierge, our complete revenue cycle management solution.
The practice administrator at Nephrology Associates, Madelyn Pardinas, was quoted extensively in the piece. She lauded the usability and attractiveness of the comprehensive CareCloud platform.
“The system is beautiful,” she said. “It’s incredibly easy to operate and very user friendly.”
“[CareCloud] does everything for us — office operations, insurance, collections, monthly statements to patients — everything except posting patients’ charges after each visit,” continued Ms. Pardinas. “It allows the practice to be so efficient and makes everything easy. I can see everything on a dashboard — it’s a snapshot of the practice.”
Ms. Pardinas also praised how CareCloud’s “customer service bends over backwards” for her staff members when they need assistance using the system.
The Herald story also reported on CareCloud’s rapid growth and job creation in a down economy. Founded in 2009, the company today has 110 employees and over 200 clients, representing around 1,000 physicians. CareCloud has secured over $20 million in venture capital.
Our CEO, Albert Santalo, founded CareCloud to give the healthcare industry new technological solutions to replace the outdated practice management systems found in most medical offices. As the Miami Herald pointed out, more and more doctors are purchasing CareCloud’s services to modernize their workflow, reduce paperwork and improve overall practice efficiency, as Nephrology Associates has.
“We take care of all the heavy lifting for physicians,” said Santalo, founder, president and CEO of CareCloud. “The idea is that doctors can practice medicine and focus on patients, and not have to worry about all the details related to their practices.”
You can read the Miami Herald’s story in its entirety here. Learn more about how CareCloud is revolutionizing health care through technology at www.carecloud.com.