CareCloud Blog


The electronic health record (EHR) incentive program began with the best of intentions: to improve healthcare. And many would argue that it has made inroads. If nothing else, it has brought America into the 21st Century for medical record-keeping, moving the majority of providers from paper to digital records

The undertaking has been massive. Since the program began in 2010, more than half a million providers have transitioned to EHRs, to the price-tag of nearly $32 billion in total incentives paid out.

Continue reading


Delivering high-quality healthcare while simultaneously maintaining a profitable practice remains a tough challenge for physicians across the country. Evolving reimbursement requirements and a constantly shifting industry landscape pull physicians away from patient care and leave them overwhelmed by administrative tasks. However, for the third consecutive year, CareCloud surveyed more than 5,000 physicians in our annual Practice Profitability Index and, for the first time, the survey has revealed a rise in optimism. The PPI shows that there is an increasing number of physicians who expect to grow profits or at least hold the line against losses in the year ahead, which is good news for everyone!

Continue reading

healthcare data liquidity

More than 1 in 5 physicians, 22%, say new alliances with other healthcare professionals are a promising strategy for the success of their businesses, according to the Third Annual Practice Profitability Index. Expanding your business is an exciting time, and there are strategies that can help you add more providers or services successfully.

Consider the following 5 tactics to increase the chances you’ll successfully expand your medical group:

  1. Check credentialing – Understanding what insurances your new providers are already credentialed with and the terms of those contracts is paramount to the success of the acquisition. Oftentimes providers will have to be re-credentialed in order to align to their new medical group. This is a vital step and should be one of the first taken when bringing on a new group.

Continue reading

PPI 2015 blog image

Optimism among physicians appears to be growing. The Third Annual Practice Profitability Index (PPI) shows a trend toward a positive business outlook not seen in years past.

The survey of more than 5,000 physicians in 50 states reveals how doctors feel about profitability, financial challenges and practice performance. Among the findings, the advances U.S. doctors believe will help increase operational performance and financial success in the coming year.

What factors do doctors call “most promising” for operational performance?

Continue reading

PPI report image 2015

Physicians report cautious optimism regarding their financial outlook improving despite ongoing industry challenges, according to the Third Annual Practice Profitability Index. Doctors are also taking action — investing in their practice operations to counter regulatory challenges, financial pressures and administrative burdens.

In this year’s survey of 5,024 physicians nationwide, 31% predict a negative trend in their profitability in the coming year. Although still nearly 1 in 3 doctors, this pessimistic group decreased 9% compared to 2014.

Now the largest percentage, 35% of physicians, expects to maintain the same profitability, up 5% from last year. Both years, 10% of respondents remained unsure.

The good news – this year nearly 1 in 4 or 24% expect a positive upswing in profitability. This optimistic group appears to be growing, increasing 5% from the 2014 annual survey.

Continue reading

Atrinea blog post photo Chase Dabney

The Chief Technology Officer for a 15-provider, 6-site family practice and urgent care group in New Mexico faced a challenge. After a period of growth and consolidation, it was clear that Atrinea Health would need a more modern health IT solution to drive greater productivity and profitability during its next phase.

Read the story of how CTO Chase Dabney evaluated potential solutions and made a decision that has already enabled Atrinea Health to enhance efficiency, raise revenue, and cut costs. Get the Case Study: Primary Care Group Boosts Profitability and Productivity with Integrated Solution.

The Atrinea team’s key criteria include:

Continue reading

Sanova practice management webinar image

Do you see your practice staff spending too much time working around your outdated practice management system?
Are you lacking the efficiencies of online appointment scheduling?
Could you do a better job engaging your patients in their own care?

If you answered ‘yes’ to one or more of these, it might be time to modernize your medical group practice management system.

Sounds great, but what’s it really like to make the move to the cloud and its modern tools? Find out from someone who’s been there and done that. Register for our practice modernization webinar on November 10th and learn from Matt Nachreiner, Practice Administrator for Sanova Dermatology in Austin, Texas.

Continue reading

Claim denials image

The Medical Group Management Association (MGMA) found that better-performing medical groups average just a 4.05% claims denial rate.

Is your practice’s denial rate above four percent? If so, it could be time for a checkup of your internal claims processing. Manual errors, input oversights and timing issues create more denials than many practices realize.

Keep an eye on the following common reasons for insurance denials to see if you can tighten up your billing approach and lower your ICD 10 denial rate:

Claims with Missing Information
If your staffers leave certain encounter data out of a claim, it could come back to haunt you in the form of an insurance denial.

Continue reading

Technology Advice CareCloud podcast

Juan Molina, Director of Business Development at CareCloud, was a recent guest on the TechnologyAdvice Expert Interview Series. The series, hosted by TechnologyAdvice’s Josh Bland, explores a variety of business and technology landscapes through conversations with industry leaders.

In this episode, we discuss EHRs, the cloud and interoperability.

Below are Juan Molina’s biggest insights from the conversation:

#1. There is a resurgence of people wanting to move into the cloud.

That’s one thing we’re seeing a lot of. Another big trend we’re hearing a lot about is clinical analytics, whether it is population

CareCloud's Juan Molina headshot

Juan Molina, CareCloud Director of Business Development

health analytics, business analytics, and so forth. We’re building some of our own analytics capabilities and working with folks who do that as well. But what you don’t see a lot of yet, and that our customers are asking for, deals with the financial analytics piece. We really bring the right KPIs [key performance indicators] to our customers through a dashboard and intuitive reporting. This helps them run the business or run the practice right — it’s all about the business of medicine.

Continue reading

CareCloud Connect image on laptop

Q&A with Juan Molina, CareCloud Director of Business Development

Q: What is CareCloud Connect?
A: CareCloud Connect is our integrated partner ecosystem providing medical groups access to a variety of innovative solutions that complement CareCloud’s suite of products and services. Connect is a comprehensive collection of apps, services, specialty solutions, and clinical connections.

Connect is an integral part of our vision to be the premier cloud-based platform for healthcare. We believe that Connect is just one step among others that help drive us to that goal.

At CareCloud, we believe that everybody should have the right tools at the right time for their particular practice, whether that includes CareCloud’s software and services or our partners’ solutions. This philosophy of seamlessly integrating with different innovative solutions allows our customers to be even more successful.

Continue reading