CareCloud Blog

Sarah Hughes, CareCloud Product Manager

By , CareCloud Product Manager. Join Sarah at The LAB Miami on Thursday, January 24th for the Product Council series to learn valuable lessons and insights from experienced product owners as they dive deep into the challenge, success and failure of product design. This is an open examination of how to execute an idea, exchange product stories, network, and learn valuable lessons from seasoned product veterans.


I consider myself to have a pretty unique background. When I’m asked what I do for a living and respond with, “I’m a product manager at a healthcare software company,” I receive some pretty interesting looks.

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Wellington Financial-Facebook

Today, CareCloud proudly announced an oversubscribed Series C funding round of $31.5 million. This striking show of support came from new investors PNC, First Data, and Blue Cloud Ventures as well as our prior investors, including Norwest Venture Partners, Intel Capital, Tenaya Capital and Adams Street Partners and a debt financing agreement with Wellington Financial.

Seven years ago, we started CareCloud with a vision to modernize health technology for physicians and patients. Today, our health technology platform is delivering on the promise of cloud technology — connecting fragmented clinical and financial data and making that information actionable through beautifully designed tools for both physicians and patients.
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Sanova practice management webinar image

Do you see your practice staff spending too much time working around your outdated practice management system?
Are you lacking the efficiencies of online appointment scheduling?
Could you do a better job engaging your patients in their own care?

If you answered ‘yes’ to one or more of these, it might be time to modernize your medical group practice management system.

Sounds great, but what’s it really like to make the move to the cloud and its modern tools? Find out from someone who’s been there and done that. Register for our practice modernization webinar on November 10th and learn from Matt Nachreiner, Practice Administrator for Sanova Dermatology in Austin, Texas.

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MGMA 2015 image

It’s no small occasion when medical group leaders from around the world converge for the annual Medical Group Management Association conference. This year’s #MGMA2015 in Nashville looks to be no exception.

With so much to see, learn and experience over four days, we’ve compiled a list of highlights to help you plan where you’ll want to be in advance. In other words, don’t just get carried along by the crowd of more than 5,600 medical practice administrators, medical group leaders and healthcare executives.

Choose Your Keynote Presentations

MGMA offers three this year:
“Better and Faster: the Proven Path to Unstoppable Ideas” – CEO of Jeremy Gutsche offers tactics to help people manage change, adapt to chaos and innovate faster. Sunday October 11/3:00 – 4:30 PM

“From Cowboys to Pit Crews” — Harvard School of Public Health Professor Atul Gawande, MD, helps healthcare organizations boost teamwork, use data to identify success and failure and overcome a culture of resistance. Monday October 12/8:00 – 9:30 AM

“The Radical Leap — Extreme Leadership: Your Radical Leap Forward at Work and Beyond” — Founder of The Extreme Leadership Institute Steve Farber coaches on how to use fear to your advantage and how the LEAP framework to improve an organization and an individual. Tuesday October 13/3:30 – 5:00 PM

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Core Ortho Staff Interaction photo

Who doesn’t like a good story – especially one where you can learn from the success of a colleague?

The 15-provider CORE Orthopaedic Medical Center in Southern California was struggling with its local billing service in late 2013. Mired in cumbersome workflows, weak analytics and less-than-optimal financial results, they decided to take action.

CORE’s Practice Administrator searched for a true revenue cycle partner, transitioned her medical group to the cloud, and saw some great financial outcomes as a result.

How did the practice do it? Read the Case Study to learn how, and to learn tips to take your own medical group a more financially secure, efficient place.

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ICD-10 image for blog

Update: Now available as an On Demand Webinar.

We’re all aware of just how close the October 1, 2015 ICD-10 deadline is at this point. You’re probably getting a lot of advice on how to prepare for the big deadline. But what happens after it passes? Do you know what to expect come October 2nd and do you have a solid plan to keep your medical group on track?

Develop your strategy now to keep productivity flowing and your revenue cycle running smoothly in the days and weeks after the ICD-10 switch.

ICD-10 expert Denny Flint shares his insights on what practices can expect after October 1st and key steps to measure—and minimize—ICD-10’s impact on operations and cash flow. He’ll also share some helpful last-minute tips!

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Cloud software questions

What happens when an Implementation Project Manager from a young growth medical tech company visits local college students in IT and office administrative roles?

They ask questions. Good ones.

First I explained how to integrate cloud technology into medical practices. Then I showed the Florida Atlantic University School of Business undergraduates a demo of how cloud software works.

Following the demonstration, they weren’t shy about wanting to know more. Their 3 main questions about cloud-based software were:

#1. Does it really check insurance eligibility automatically?

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Improving Revenue Cycle Performance image

During the first run of the Improving Revenue Cycle Performance: Expert Insights webinar, Gene Boerger, VP of Product Innovation at Emdeon, and Patti Peets, Director of Revenue Cycle Management at CareCloud, shared a lot of expertise on improving medical group finances.

Register now for the ‘summer rerun’ of our popular RCM webinar and learn more.

For example, they explain how to keep more of your revenue given these industry challenges:

* ICD-10 billing and collections
* More high-deductible health plans on the market
* Patients becoming primary payers for their own healthcare

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Today, we’re proud to announce an exciting new partnership with CODeLLA, a tech entrepreneurship and coding immersion program for underprivileged Latina girls.

Lack of diversity in the startup and technology sector is a real issue. Biases against women and minorities hinder the potential we can achieve as innovators, builders, and market disrupters. At CareCloud, we are proud of the fact that we employ a diverse workforce, and we feel it’s our duty to make an impact in this area. Ultimately, our goal is to help spark a larger conversation around this topic.

CODEeLLA is an remarkable organization that hits at the intersection of these key issues. It provides a transformational opportunity for young girls by exposing them to real-world startups, female leaders, and a technology-oriented curriculum at a critical age in their development (8-12). By sparking early interest, they are laying a foundation for these young girls to succeed as software engineers and entrepreneurs.

CareCloud and CODEeLLA are creating a long-term relationship that will include mentorship programs with our female engineers and designers, not only through the summer camp, but throughout the entire school year. In addition, we are donating whiteboards and laptops to the organization to ensure that these girls are given the proper resources to be fully immersed in the software development process.

Software has impacted almost every facet of modern life while becoming one of, if not the most, powerful mediums to ever emerge. The technology industry is one of the fastest growing sectors of our economy, with very few signs of slowing down. Thanks to organizations like CODEeLLA, girls are given the equal chance to succeed and thrive in the realities of this new, rapidly-changing world.

CareCloud Platform

Whether you are a developer looking to connect the latest app on our modern, open platform or an innovative company looking to partner with us, we look forward to working with you!